Legal

Terms of Service

Effective date: 17 August 2026 · Last updated: 17 August 2026

These Terms of Service (“Terms”) govern access to and use of the DevizeScore website at https://devizescore.com(the “Website”), the DevizeScore merchant dashboard and APIs (the “Platform”), and the DevizeScore SDKs (the “SDK”) (collectively, the “Services”), operated under the DevizeScorebrand (“DevizeScore”, “we”, “us”, “our”).

By accessing or using the Services, you agree to these Terms on your own behalf and on behalf of the organization you represent (“you”, “Customer”). If you do not agree, do not use the Services.

DevizeScore is currently operated by its founding team, pending incorporation of the DevizeScore operating entity. Upon incorporation, these Terms will be automatically assigned to and assumed by that entity, and references to “DevizeScore”, “we”, “us”, and “our” will refer to it. No re-acceptance will be required; material changes beyond the change of legal entity will be notified per Section 15.

If you have signed a separate written agreement with us (an “Order Form” or “Master Services Agreement”), that agreement prevails over these Terms to the extent of any conflict.

1. The Services

DevizeScore provides real-time device intelligence and decisioning: device identity, fraud and risk scoring, alternative credit decisioning, collections optimization, and fleet analytics, delivered via the Platform, APIs, and SDK.

Decisioning outputs (scores, risk levels, recommendations) are probabilistic signals intended to inform your decisions. They are not a determination of any individual’s creditworthiness, character, or legal status, and must not be used as the sole basis for any decision with legal or similarly significant effect on an individual.

2. Eligibility and accounts

  • You must be at least 18 years old and authorized to bind your organization.
  • You are responsible for maintaining accurate account information and for all activity under your account and API keys.
  • Dashboard authentication may be offered via email or third-party single sign-on (e.g., Google). Your use of a third-party identity provider is subject to that provider’s terms.

3. API keys and security obligations

  • Secret keys and SDK keys are issued per environment. Secret keys must be kept confidential and used only server-side; SDK keys are limited to key discovery and fingerprint submission.
  • You must notify us promptly at tech@devizescore.com of any suspected compromise of your keys. We may rotate or revoke keys to protect the Services.
  • You must not attempt to bypass authentication, signature verification, replay protection, encryption requirements, or rate limits.

4. Customer obligations regarding end-user data

You (the Merchant) are the data fiduciary/controller for personal data collected via the SDK inside your applications. You must:

  1. provide legally adequate notice to your end users and obtain all consents required by applicable law (including the Digital Personal Data Protection Act, 2023, where applicable);
  2. integrate the SDK only into applications you own or are authorized to operate;
  3. not instruct us to process data in violation of applicable law;
  4. cooperate with us to honor end-user rights requests.

We process SDK data as your processor/service provider as described in our Privacy Policy and any data processing terms agreed between us.

5. Acceptable use

You must not:

  • use the Services to violate any law or the rights of any person;
  • probe, scan, or test the vulnerability of the Services except with our prior written consent;
  • reverse engineer, decompile, or attempt to extract source code, models, rules, or scoring logic, except to the extent permitted by law;
  • resell, sublicense, or provide the Services to third parties as a standalone offering without our written consent;
  • use the Services to build a competing device-intelligence or fraud-scoring product;
  • submit data you have no right to submit, or use the Services to unlawfully surveil or discriminate against individuals;
  • exceed documented rate limits or take actions that degrade the Services for others.

6. Fees and trials

Paid plans are billed per the applicable Order Form or published pricing. Free or trial access is provided “as is”, may be limited, throttled, or withdrawn at any time, and may not include support or SLAs. Taxes are your responsibility. Fees are non-refundable except as required by law or expressly agreed.

7. Intellectual property

  • We (and our licensors) own all right, title, and interest in the Services, including all software, SDKs, models, rules, scores, documentation, and improvements.
  • We grant you a limited, non-exclusive, non-transferable, revocable license during the term to use the SDK and APIs solely to access the Services for your internal business purposes.
  • You retain all rights in the data you submit. You grant us a license to process that data to provide the Services and, in de-identified and aggregated form, to improve our fraud-detection models and network intelligence.
  • Feedback you provide may be used by us without restriction or obligation.

8. Confidentiality

Each party will protect the other’s non-public information with at least reasonable care and use it only to perform under these Terms. This obligation survives termination for three (3) years; trade secrets are protected for as long as they remain trade secrets.

9. Availability and support

We target high availability but do not guarantee uninterrupted service unless a separate SLA is agreed in writing. We may modify the Services, provided material degradations of core functionality will be notified in advance where reasonably practicable.

10. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF SCORES OR DECISIONING OUTPUTS. FRAUD AND RISK DETECTION IS PROBABILISTIC; WE DO NOT WARRANT THAT THE SERVICES WILL DETECT ALL FRAUD OR THAT SCORES WILL BE ERROR-FREE. YOU REMAIN SOLELY RESPONSIBLE FOR YOUR DECISIONS AND THEIR COMPLIANCE WITH LAW.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, OR DATA; AND (b) EACH PARTY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES IS LIMITED TO THE FEES PAID OR PAYABLE BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY (OR INR 10,000 IF NO FEES WERE PAID). THESE LIMITS DO NOT APPLY TO BREACHES OF SECTION 5 (ACCEPTABLE USE), SECTION 8 (CONFIDENTIALITY), CUSTOMER’S DATA-PROTECTION OBLIGATIONS IN SECTION 4, OR EITHER PARTY’S INDEMNIFICATION OBLIGATIONS, OR TO LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

12. Indemnification

You will defend and indemnify us against claims arising from (a) your applications and content, (b) your breach of Section 4 or Section 5, or (c) your violation of applicable law. We will defend and indemnify you against third-party claims that the Services, as provided by us and used as authorized, infringe that third party’s intellectual property rights.

13. Suspension and termination

  • Either party may terminate for material breach not cured within thirty (30) days of written notice.
  • We may suspend access immediately where necessary to protect the Services, other customers, or end users (e.g., compromise, abuse, unlawful use, non-payment).
  • Upon termination, your license ends and you must remove the SDK from your applications. Sections that by their nature should survive (including 4, 5, 7, 8, 10–12, 14–15) survive termination. Data deletion follows our Privacy Policy and any agreed data processing terms.

14. Governing law and disputes

These Terms are governed by the laws of India. Subject to any mandatory law, the competent courts in India shall have exclusive jurisdiction; upon incorporation of the DevizeScore operating entity, the courts at that entity’s registered seat shall have exclusive jurisdiction. The parties will first attempt in good faith to resolve disputes amicably within thirty (30) days of written notice.

15. General

  • Changes: We may update these Terms; material changes will be notified via the Website or email, and continued use after the effective date constitutes acceptance.
  • Assignment: You may not assign these Terms without our consent; we may assign to an affiliate, to the incorporated DevizeScore operating entity, or in connection with a corporate transaction.
  • Force majeure: Neither party is liable for delay or failure caused by events beyond its reasonable control.
  • Entire agreement; severability; no waiver apply as standard.

16. Contact

DevizeScore
Email: tech@devizescore.com